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Your Privacy Rights
California and comparable state privacy rights, how to exercise them, and how quickly we respond.
Effective date: . Last updated: .
Who this applies to
This notice applies to residents of California under the California Consumer Privacy Act as amended by the CPRA, and we extend the same process to residents of other states with comparable privacy laws. [Counsel to confirm which state laws apply to your operations and whether the Gramm-Leach-Bliley Act exemption covers some or all of your data.]
Do we sell or share your personal information?
[Complete after the counsel review above. State plainly whether you sell or share personal information as those terms are defined by the CCPA, including any disclosure to advertising partners or lead buyers. If you do not, say so directly.]
Your rights
| Right | What it means |
|---|---|
| Know | What categories of personal information we collected, the sources, the purpose and who we disclosed it to |
| Access | A copy of the specific pieces of personal information we hold about you |
| Delete | Deletion of personal information, subject to legal retention obligations that apply to lending records |
| Correct | Correction of inaccurate personal information |
| Opt out | Opt out of any sale or sharing of personal information, and of targeted advertising |
| Limit | Limit the use of sensitive personal information to what is necessary to provide the service |
| Non-discrimination | We will not deny service, charge you more or give you a lesser experience for exercising a right |
How to make a request
- Online: our contact page
- Phone: Contact us
- Email: [email protected]
- Post: Privacy Officer, Loan For Any Purpose, Contact details available on our contact page
We acknowledge requests within 10 business days and respond within 45 calendar days, extendable by a further 45 days where necessary, and we will tell you if we need the extension.
Verifying who you are
Because this information is sensitive, we verify your identity before acting on a request, usually by matching details you provide against our records. For requests to know specific pieces of information, we apply a higher standard of verification.
Authorised agents
An agent may submit a request on your behalf with written permission signed by you, and we may still contact you directly to confirm.
Retention
Lending records must be kept for periods set by federal and state law, so a deletion request may not remove everything. Where we cannot delete, we will tell you which legal basis requires us to keep it.
Annual metrics
[Where required, publish the number of requests received, complied with in whole or part, and denied, with median response time, updated annually.]
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